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Karstens Melbourne

Three levels of premium venue space in the CBD.

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Extending across three floors, Karstens Melbourne is one of Australia’s most refined venues for conferences, meetings, and corporate events.

Perfectly positioned in the
heart of Melbourne.

Centrally located at 123 Queen Street, Karstens Melbourne is a short walk from Flinders Street and Southern Cross train stations. Surrounded by major hotels, restaurants, and public transport links, the venue is easily accessible for both local and interstate delegates.

Its central location makes it the preferred choice for corporate meetings, training programs, and conferences.

Versatile and refined, for every occasion.

Across three expansive floors, Karstens Melbourne provides a wide range of flexible room configurations, from intimate boardrooms to large conference rooms.

Every space is designed for comfort, equipped with modern furnishings and flooded with natural light, creating the perfect setting for productive collaboration and professional events.

All-inclusive, premium service with expert support

Every Karstens Melbourne room includes complimentary AV, Wi-Fi, presentation tools, and stationery so that you have everything you need, ready when you arrive.

Our catering service delivers fresh, restaurant-quality meals served in our break out area, supported by hospitality trained staff who ensure your event runs seamlessly from start to finish.

Experience each Karsten venue before you arrive.

Get a true sense of the Karstens experience with our immersive 3D walkthroughs. Explore our rooms, facilities, and breakout spaces virtually, and see why Australia’s top organisations choose Karstens for their most important meetings and events.

(Please click the play button to view venue highlights.)

View 3D walkthrough (Level 3)
View 3D walkthrough (Level 9)
View 3D walkthrough (Level 12)
Karstens-Melbourne-Level-3-break Out Area
Karstens-Melbourne-Level-3-04232024_154135
Karstens-Melbourne-Level-9-04232024_162948

Trusted by Australia's leading companies

Hear it from our clients.

With over 208 five-star Google Reviews and a loyal client base
that keeps coming back, Karstens continues to redefine what
professional event hospitality feels like.

The event was a complete success and thank you to Karstens and your friendly team. All willing to help where needed. Food was amazing as well. Looking forward to our next event at Karstens in the near future.

Seamus Gay

Rio Tinto

The booking process and communication with Stephanie was great and the changes I requested were not a problem. I have booked a number of events with Karstens and it’s always an easy process.

Tracie Rindfleish

Department of Primary Industries & Regional Development

I just want to pass on a heartfelt thank you for hosting the COS training last week for the 4 day event. Sam, Kira and Hannah were so accommodating and helpful to every request or question I had for them.

Natalie van Winckel

Manager, Education and Virtual Health Services

Over the past four years, I’ve presented education programs at Karstens venues around Australia and the support from their team has been second-to-none. Everything is always set up and ready to go, so I can walk in, present, and focus entirely on my program with no stress. Their professionalism makes my sessions run smoothly and look even better, which is always noticed and appreciated by attendees. After presenting in venues all over the country, coming back to Karstens genuinely feels like returning to a second home.

Gary Bain

Nurse Consultant & Educator, Principal at The Wound Guy

Thanks so much for reaching out – everything was great! Phil and Shay (pardon any spelling errors) made everything really easy and seamless and we also loved meeting Stephanie on the first day who showed us all the rooms etc. All the conference guests really liked the open and bright spaces you offered – thank you so much for everything!

Shruti Bengani

Asia Pacific Operations Lead, Teach For All

Karstens vs. Alternatives

Comparison
Comparison
Deposit
Cancellation Policy
Payment Terms
Booking Confirmation
Room Substitution
Continuous Nespresso Coffee, Teas & Lolly Bar
Catering
Weekend & Public Holiday Charges
Point of Contact
Flexibility
Data Projector, Sound, Whiteboard & Presenters Box
Karstens
Only if over $5,000
No charge 15+ days before event
No minimum spend Mon–Fri
Online confirmation
Adjustable to final numbers
Included
Menu variety, healthy options served for each group
$2,500 minimum spend
Single contact nationally
No requirements
Included
Hotels & Alternatives
Before event
100% charge 30–120 days before event
Minimum spend enforced
Signed contract & deposit
No flexibility
Often excluded
Mostly buffet, served in communal area
10–15% surcharges
Different contacts per venue
Strict policies
Excluded, often outsourced
Comparison
Karstens
Hotels & Alternatives
Deposit
Cancellation Policy
Payment Terms
Booking Confirmation
Room Substitution
Continuous Nespresso Coffee, Teas & Lolly Bar
Catering
Weekend & Public Holiday Charges
Point of Contact
Flexibility
Data Projector, Sound, Whiteboard & Presenters Box
Only if over $5,000
No charge 15+ days before event
No minimum spend Mon–Fri
Online confirmation
Adjustable to final numbers
Included
Menu variety, healthy options served for each group
$2,500 minimum spend
Single contact nationally
No requirements
Included
Before event
100% charge 30–120 days before event
Minimum spend enforced
Signed contract & deposit
No flexibility
Often excluded
Mostly buffet, served in communal area
10–15% surcharges
Different contacts per venue
Strict policies
Excluded, often outsourced

Premium venues across Australia’s CBDs.

Wherever you’re based, Karstens’ venues offer you inspiring spaces, wide
selection of catering options, and a professional team dedicated to making your
event a success so that wherever you meet, the experience is always the same.

Sydney
Brisbane
Perth
Adelaide

Frequently Asked Questions

Everything you need to know about hosting
your next meeting or conference with us.

What is the venue’s total capacity?

Located at 123 Queen Street on Levels 3, 9 & 12, Karstens Melbourne offers 16 versatile conference rooms across 2000+m² of premium event space. Total venue capacity depends on room setup and configuration, with the entire venue having successfully hosted events of up to 500 attendees.

What are the venue’s rental rates?

Venue hire rates vary depending on room selection, layout, duration and day of the week. For a customised Karstens Melbourne quote, contact our team with your preferred date, time and expected attendee numbers.

What is included in the venue’s rental fee?

The venue hire fee includes everything required for a professional, seamless event experience. Room hire at Karstens Melbourne includes use of a fully set-up conference room with natural light, room configuration to suit your requirements such as theatre, classroom, cabaret, U-shape or boardroom layouts, a ceiling-mounted data projector or large LCD screen with HDMI connection, presentation sound and a whiteboard with markers, complimentary Wi-Fi in breakout areas, notepads and pens for delegates, water on conference tables, a lolly bar in the breakout area, continuous Nespresso coffee and a selection of teas in the communal breakout space, event signage and meet-and-greet at the start of your event, on-site support including general technical assistance, and receiving and short-term storage of course materials.

What are the venue’s payment and cancellation policies?

For events up to $5,000, no deposit is required. For events over $5,000, a 50% deposit is payable. Final payment is due within seven days after your event, as outlined on your invoice. Cancellations must be made in writing via email. No cancellation fee applies for events cancelled 15 days or more before the event date. Events cancelled 14 days or less prior to the event are charged at 100 percent of the quoted cost.

Is on-site parking available for guests at the venue?

Karstens Melbourne does not operate its own on-site car park, however there is convenient paid parking in the building (Secure parking). Nearby guests can park at other public car parks within a short walk of the venue. We recommend checking current rates and availability with the parking provider or pre-booking online where possible.

Are there any nearby attractions or activities for guests near the Melbourne venue?

Nearby attractions include Bourke Street Mall, a major retail and dining precinct just a short walk away, Federation Square and the Southbank Arts Precinct with galleries, riverfront walks, bars and restaurants, Crown Casino and Entertainment Complex for dining and nightlife, and landmarks such as Melbourne Aquarium and Melbourne Town Hall, all within easy walking distance.

What are the accommodation options for overnight guests at or near the Melbourne venue?

Premium accommodation options include InterContinental, Crown Metropole and RACV Club. Quality four-star hotels nearby include Citiclub Hotel, located in the same building as Karstens, as well as Oaks on Market, Rendezvous Hotel and Adina Apartment Hotel.

View more FAQ’s
Need a hand with your next event

Ready to host your next
event in Melbourne?

Let us take the stress out of organising. Discover why
Karstens is Australia’s most trusted provider of conference
and meeting venues. To book:

  • 01
    Select Melbourne as your location
  • 02
    Select your room size and catering package
  • 03
    Confirm instantly (no deposit required under $5k)

Your dedicated account manager will take it from there. If you would like more information, speak to our team today.

Request a quote
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