What is the venue's total capacity?
Located on Level 24, Karstens Brisbane offers 12 versatile conference rooms across 980 square metres of premium event space. Total venue capacity depends on room setup and configuration, with the entire floor having successfully hosted events of up to 300 attendees.
What are the venue's rental rates?
Venue hire rates vary depending on room selection, layout, duration and day of the week. For a customised Karstens Brisbane quote, contact our team with your preferred date, time and expected attendee numbers.
What is included in the venue's rental fee?
The venue hire fee includes everything required for a professional, seamless event. Room hire at Karstens Brisbane includes use of a fully set-up conference room with natural light, room configuration to suit your requirements such as theatre, classroom, cabaret, U-shape or boardroom layouts, a ceiling-mounted data projector or large LCD screen with HDMI connectivity, sound for presentations and a whiteboard with markers, complimentary Wi-Fi in breakout areas, notepads and pens for delegates, water on conference tables, a lolly bar in the breakout area, continuous Nespresso coffee and a selection of teas in the communal breakout space, event signage and meet-and-greet at the start of your event, on-site support including general technical assistance, and receiving and short-term storage of course materials.
What are the venue's payment and cancellation policies?
For events up to $5,000, no deposit is required. For events over $5,000, a 50% deposit is payable. Final payment is due within seven days after your event, as outlined on your invoice. No cancellation fee applies for events cancelled 15 days or more before the event date. Events cancelled 14 days or less prior to the event are charged at 100% of the quoted cost.
Does the venue offer in-house catering services?
Yes. Karstens Brisbane offers a range of in-house catering packages prepared by our chefs. Options include working conference catering with morning tea, lunch and afternoon tea, healthy conference packages with lighter, health-focused selections, buffet packages featuring hot buffet lunches with salads and sides, as well as breakfasts, snacks and post-event drinks and canapés. Catering is served in spacious breakout areas, with options available to accommodate common dietary requirements, noting that additional costs may apply. Individually plated options are available where required. All room hire also includes continuous Nespresso coffee and a selection of teas throughout the day.
Does the venue have a liquor license?
Yes. Karstens is a fully licensed venue and can provide alcoholic beverages for your event.
Is there a curfew for events at the venue?
There is no strict curfew. All events must conclude at the pre-agreed end time listed on your booking.
What A/V equipment is included in room hire?
Standard room hire includes a ceiling-mounted data projector or large LCD screen, screen and HDMI connectivity for laptops, sound for presentations and video, a whiteboard with markers, and complimentary Wi-Fi in breakout areas.
What additional A/V equipment is available on request?
Additional A/V equipment is available on request, with charges applying. This includes handheld or lapel microphones, lecterns, flipcharts, laptops, dedicated high-speed fibre internet in-room, hybrid and video conferencing setups, as well as additional data projectors and clickers.
Is on-site parking available for guests at the venue?
Karstens Brisbane does not operate its own on-site car park. However, there is convenient paid parking nearby, including Secure Parking at Post Office Square on Adelaide Street, along with other public car parks within a short walking distance. Guests are encouraged to check current rates and availability with parking providers or pre-book online where possible.
Does the venue have a preferred vendor list?
Yes. Karstens works with a range of trusted suppliers for services including A/V support, photographers, videographers and event stylists.
Is an event coordinator available at the venue to assist with planning and logistics?
Yes. Karstens provides a dedicated conference and events coordinator to support your booking from initial enquiry through to event day. They assist with room selection, setup, timings, A/V requirements and catering coordination.
What types of events are typically hosted at the venue?
Karstens Brisbane regularly hosts a wide range of corporate and professional events, including training sessions and workshops, conferences and seminars, board meetings and executive retreats, team meetings and planning days, mediation and arbitration sessions, product launches and presentations, as well as networking events and post-conference drinks. If you have a specific format in mind, the team can tailor the space, A/V and catering to suit your event.
How far in advance should I book an event at the venue?
Early booking is recommended, particularly for full-day events, larger groups or peak days from Tuesday to Thursday. Many clients secure their preferred dates between two and six months in advance.
Does the venue offer any unique features or experiences?
Karstens offers several features that set its venues apart, including premium CBD locations across major Australian and New Zealand cities close to public transport and parking, spacious pillar-less rooms with natural light and ergonomically designed furniture for all-day comfort, large breakout areas featuring local artwork alongside continuous Nespresso coffee, a selection of teas and the signature lolly bar at select venues, flexible room sizing that allows events to scale up or down based on final attendance, and hybrid conferencing and dedicated mediation rooms at select locations for specialised event requirements.
Are there any nearby attractions or activities for guests near the Brisbane venue?
Nearby attractions include Anzac Square and Memorial Galleries, a heritage-listed war memorial and parkland ideal for a quiet break between sessions, Queen Street Mall as Brisbane’s primary shopping and dining precinct just a short walk away, and the City Botanic Gardens and riverside paths, which are ideal for a stroll, jog or relaxing time outdoors after your event.
What are the accommodation options for overnight guests at or near the Brisbane venue?
There are numerous hotels within easy walking distance of the venue on Adelaide Street. Nearby options include a range of five-star and four-star properties such as Hilton, Sofitel, Stamford Plaza and Brisbane Marriott.
Does the venue have any sustainable practices or certifications?
Karstens is committed to sustainable operations across its CBD venues. Initiatives include the use of ceramic crockery instead of single-use plastics, maximising natural light, encouraging the use of public transport, and supporting digital materials to reduce printing and waste.