Why do you need workplace training you might ask? Shouldn’t applicants be hired because they already know how to do the task you employed them for?
That would work if (1) every company was the same, (2) the education system produced life-ready employees, and (3) the workplace never changed.
Here’s at least three reasons why your organisation needs ongoing workplace training.
1. New employee induction
Reality is very different from theory. Tertiary-level business and economics degrees can provide employees who know how an “ideal” business in a textbook scenario should work. Holders of degrees and certificates in the hospitality and entertainment sectors, can handle circumstances current at the time of graduation. But just like medicine or astrophysics, in every field new discoveries, technologies, and processes will require constant training and re-accreditation.
Your new employee will require training because their qualifications probably didn’t prepare them for the specific working environment that you have created. They won’t know about your particular methods or preferences – exactly how you would like the job done. Use the initial onboarding period to align your worker’s goals with your company’s.
2. Ongoing workplace training is good for the company
Even seasoned workers will encounter new situations, requiring new skills. Over a working life of up to 50 years, how much change will there be in the market, technology, the customer base, the expansion (or contraction) of the company? Staff that are ready for these changes will adapt seamlessly.
The Line Management Institute of Training says: “Companies that make continued training a priority report better employee engagement, increased productivity, and improved job satisfaction and longevity. Ongoing training offers countless benefits. If you’re a business owner, you should certainly be investing in opportunities for employee training, and if you are a career professional, it’s imperative to seek these opportunities as much as possible.”
Typically, many employees are taken on because they are qualified for one major aspect of their job. However most will have some gaps in their skillsets, that training can address. For example, you may choose a lesser qualified applicant with better soft skills than a better qualified applicant that you just can’t work with.
Ever changing government and industry regulations are another great reason to keep training. Don’t make the mistake of thinking that having the latest copy of the manual on the shelf is good enough.
3. Ongoing training is good for employees
Through ongoing training programs, you can help your workers to avoid stagnation. Women’s Network Australia highlights this point: “perhaps the biggest benefit to corporate training programs is that it is the best way to let your employees know that you care enough to invest in them.” Every employee can be made to feel valuable, that you believe they can continue to learn and grow. Your workplace training programs can build confidence that no amount of pre-employment education can give.
None of us will ever be able to say that we and our staff have no further need of training.
As stated by Training Industry: “There’s not a single job that doesn’t benefit from continuously learning how to do it better and how to better help the customer.”
Apply and embed these suggestions in your organisation and you’ll have happy, productive and engaged staff.